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Dioxide ("Dioxide," "we," "us," or "our") respects your privacy and is committed to being transparent about how we collect, use, disclose, and retain information.
This Privacy Policy describes how Dioxide handles information collected through our website, purchases, customer support, review submissions, email communications, and other interactions with Dioxide.
By using our website, purchasing products, submitting a review, or otherwise providing information to Dioxide, you acknowledge the practices described in this Privacy Policy.
We may collect information that you provide directly to us, information generated through your use of our website, and information received from service providers that help us operate our business.
Depending on how you interact with Dioxide, we may collect:
When you visit our website, certain information may be collected automatically, including:
Dioxide and certain third-party service providers may use cookies, pixels, tags, scripts, and similar technologies to operate the website, understand how visitors use the website, measure advertising performance, and improve our services.
These technologies may be used for purposes including website functionality, analytics, advertising, and measuring interactions with our communications.
You may be able to control or restrict cookies through your browser settings. Disabling certain technologies may affect the functionality of portions of the website.
Dioxide may use collected information to:
Dioxide may use your email address to send marketing and promotional communications, including information about products, launches, promotions, and other Dioxide activities, subject to applicable law.
You may unsubscribe from marketing communications at any time by using the unsubscribe mechanism included in a marketing email or by contacting us at [email protected].
Unsubscribing from marketing communications does not prevent Dioxide from sending necessary transactional or service-related communications, such as order confirmations or shipping updates.
Dioxide uses the Meta Pixel and related Meta technologies to understand interactions with our website, measure advertising effectiveness, and support advertising activities.
These technologies may allow Meta to receive information about your interactions with our website, including information about pages viewed, actions taken, device or browser information, and other information associated with website activity.
Information collected through these technologies may be used by Dioxide and Meta for advertising measurement, optimization, and other purposes described in their respective privacy practices.
Dioxide uses third-party analytics services, including Google Analytics and Microsoft Clarity, to understand how visitors use our website and improve its functionality and content.
These services may collect information about website visits, device and browser characteristics, pages viewed, interactions with website elements, and session behavior.
Third-party analytics providers may process information according to their own privacy policies and terms.
Payments made through Dioxide's website are processed using Stripe.
Dioxide may receive information relating to your transaction, such as payment status, transaction amount, billing information, and other information necessary to manage your order. Payment-card information is processed by Stripe rather than stored directly by Dioxide's own systems.
Stripe may independently collect and process personal information in connection with payment processing and its services. Stripe's processing of information is governed by its own privacy practices.
Dioxide uses Kaivalo to manage email communications and customer information.
We may provide Kaivalo with information including:
Kaivalo may process this information to help Dioxide send transactional and marketing communications and manage our customer email list.
Dioxide may allow customers to submit product reviews.
When you submit a review, we may collect:
Your first name and review content may be publicly displayed on the Dioxide website. Your email address is not publicly displayed as part of your review.
By submitting a review, you understand that the publicly displayed portions of your submission may be viewed by other website visitors.
Additional rights and permissions relating to the use of reviews and other user-submitted content may be described in Dioxide's Terms of Service or applicable Review Terms.
Dioxide may disclose information to third parties when reasonably necessary to operate our business and provide our products and services.
These third parties may include:
Dioxide does not disclose personal information to third parties except as described in this Privacy Policy, as otherwise disclosed to you, or when reasonably necessary to operate, protect, or enforce our business and legal interests.
If Dioxide is involved in a merger, acquisition, financing, sale of assets, reorganization, bankruptcy, or similar transaction, personal information may be transferred as part of that transaction.
Information may also be disclosed when reasonably necessary to evaluate or complete such a transaction.
Dioxide may retain personal information for as long as reasonably necessary for the purposes described in this Privacy Policy.
We may retain information to:
Certain information may therefore be retained indefinitely where there is a legitimate business, operational, or legal reason to do so.
Dioxide takes reasonable measures designed to protect personal information against unauthorized access, use, alteration, or disclosure.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure. Dioxide cannot guarantee the absolute security of information transmitted to or stored by us or our service providers.
Depending on applicable law and your circumstances, you may have rights concerning your personal information, which may include rights to:
To make a privacy-related request, contact us at:
We may need to verify your identity before completing certain requests. We may also deny or limit a request where permitted or required by applicable law.
Dioxide's website is not directed toward children.
We do not knowingly collect personal information from children in violation of applicable law. If you believe that a child has provided personal information to Dioxide in circumstances where such collection was not appropriate, please contact us at [email protected].
Our website may contain links to third-party websites, platforms, or services.
Dioxide is not responsible for the privacy practices, security, or content of third-party websites or services. Information provided directly to those third parties is governed by their own privacy policies and terms.
Dioxide may update this Privacy Policy from time to time.
When we make changes, we will update the Effective Date at the beginning of this policy. We may provide additional notice of material changes when appropriate.
Your continued use of the website after an updated Privacy Policy becomes effective constitutes acknowledgment of the updated policy.
If you have questions about this Privacy Policy, want to exercise a privacy right, or have concerns about how Dioxide handles your information, contact:
Dioxide
Email: [email protected]
Last Updated: August 16, 2026